As requested, I am providing you with the complaint package. This includes information about the complaint process, the complaint forms and explanatory information, which are attached.
There are a few points we always make at the beginning.
The NSRP is aware of some cases in which a formal complaint has been made by a member of the public against a psychologist, when it is possible that the matter could have been resolved informally within the practice.
Before lodging a formal complaint with NSRP, the Complainant may first wish to discuss his or her concerns with the Psychologist. In some circumstances, a psychologist may be unaware of concerns until a complaint has been lodged. In most cases the psychologist would want to know that you are dissatisfied with the services and would work with you in resolving those issues.
You are encouraged to confirm the individual you are making the complaint against is in fact a Registered Psychologist or Psychologist (Candidate Register). You may do so online by checking our Directory of Psychologists.
You could check the Standards of Practice to read the requirements that govern psychologists registered in Nova Scotia. Although the investigation committee will decide whether a complaint is valid and whether the acts or conduct that you allege violate professional standards, many people find reviewing the Standards of Practice helpful in deciding whether they should file a complaint with the NSRP and what kind of information to provide to the NSRP to support the allegations.
Please note that in order to pursue a formal complaint against the psychologist, we do need to receive the original copies of the complaint forms signed by the complainant.
Attach Complaint form and brochure to email
